We’re committed to making the best residential basketball systems you can buy, and we design these products to last a lifetime. It makes sense our warranty should last just as long.
You won’t find any of these promises with other hoop manufacturers. In fact, we stand behind our basketball systems and guarantee great performance for a lifetime of play-even down to the nuts and bolts.
Yes, that’s a lifetime of dunks or even hanging on the rim.
COURTS ‘N’ HOOPS LIMITED LIFETIME WARRANTY coverage extends only to the original retail Consumer Purchaser that Courts ‘n’ Hoops (the “Product”) structural components are warranted to be free from defects in material and workmanship, subject to the limitations described below. “Defects” is defined as imperfections that impair the use of the product.
“THE COURTS ‘N’ HOOPS LIMITED LIFETIME WARRANTY COVERAGE IS EXTENDED ONLY TO THE ORIGINAL RETAIL PURCHASER AND TERMINATES IF THE ORIGINAL RETAIL PURCHASER OTHERWISE TRANSFERS OR SELLS THE PRODUCT. THIS WARRANTY IS VOID IF THE PRODUCT HAS BEEN DAMAGED BY IMPROPER SERVICE, NEGLIGENCE, ACCIDENT, UNREASONABLE USE, IMPROPER INSTALLATION, OR OTHER CAUSES NOT RESULTING FROM DEFECTS IN MATERIAL AND WORKMANSHIP. Subject to proper installation in accordance with the installation instructions; normal residential use for glass backboards; normal basketball related activities; and has been maintained in agreement with the instructions.
Proof of purchase by the original retail Consumer Purchaser is required for all warranty claims. Courts ‘n’ Hoops reserves the right to examine physical evidence or photographs of the Product, or component parts, claimed to be defective, and to recover said Product, prior to authorizing a warranty claim. If applicable, a “Return Merchandise Authorization” (RMA) number will be required prior to shipping damaged Product by original retail Consumer Purchaser with freight prepaid.
This warranty shall not apply to any Product which has been subjected to misuse, abuse, abnormal use, negligence, alteration, accident, improper installation, vandalism, or fire.
Paint, rusted parts, surface scratches, fading, discoloration, or cracks that do not affect the functionality of the Product.
Damage or deterioration due to time or normal wear and tear.
Damage due to “Acts of God”, include, but are not limited to, such things as flooding, tornadoes, hail, lightning, sand storms, wind storms, or earthquakes.
Damage due to “Environmental Factors”, include, but are not limited to, such things as airborne fallout, chemicals, ocean spray, or wind borne sand.
Dealer service charges, labor charges, or travel expenses. All labor costs, travel expenses, and other charges involved in the installation, inspection, service, or replacement of the Product, or replacement of component parts shall be the original retail Consumer Purchaser’s responsibility.
THIS WARRANTY IS MADE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND ALL OTHER OBLIGATIONS ON THE PART OF COURTS ‘N’ HOOPS PROVIDED, HOWEVER, THAT IF THE DISCLAIMER OF IMPLIED WARRANTIES IS EFFECTIVE UNDER APPLICABLE LAW, THE DURATION OF ANY IMPLIED WARRANTIES ARISING BY OPERATION OF LAW SHALL BE LIMITED TO ONE (1) YEAR FROM THE DATE OF PURCHASE OR SUCH LONGER PERIOD AS MAY BE REQUIRED BY APPLICABLE LAW.
COURTS ‘N’ HOOPS HEREBY DISCLAIMS ANY AND ALL LIABILITY FOR CONSEQUENTIAL AND INCIDENTAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH ANY BREACH OF THIS WARRANTY OR ANY OTHER CLAIM WITH RESPECT TO THIS PRODUCT, INCLUDING BUT NOT LIMITED TO, CLAIMS OF NEGLIGENCE, STRICT LIABILITY IN TORT OR BREACH OF CONTRACT. SOME STATES DO NOT ALLOW (A) LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR (B) THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
FOR THE ORIGINAL RETAIL PURCHASER TO SUBMIT A WARRANTY CLAIM, CONTACT US
Elite Tile – Period of this Warranty is 6 years
The warranty does not cover damages made to the tile by misuse, sharp objects, inappropriate foot ware, chemicals, pollution, thermal & mechanical damage. Damage from improper care will not be tolerated or accepted as terms under our warranty. Warranty is also void if repairs or modifications have been carried out by a third party or unauthorised person. Warranty will also be void if the surface has endured unnecessary load, vehicle impact or point pavement loads. We do not accept replacement requests due to change of colour tone and surface influence caused by nature’s own UV rays and other weather elements. Lastly, the Warranty does not cover you for surface abrasions of the tile surface or underneath of tile caused by general use causing contact with the concrete or pavement underneath the tile.
Competition Tile – Period of the Warranty is 5 years
The warranty does not cover damages made to the tile by misuse, sharp objects, inappropriate foot ware, chemicals, pollution, thermal & mechanical damage. Damage from improper care will not be tolerated or accepted as terms under our warranty. Warranty is also void if repairs or modifications have been carried out by a third party or unauthorised person. Warranty will also be void if the surface has endured unnecessary load, vehicle impact or point pavement loads. We do not accept replacement requests due to change of colour tone and surface influence caused by nature’s own UV rays and other weather elements. Lastly, the Warranty does not cover you for surface abrasions of the tile surface or underneath of tile caused by general use causing contact with the concrete or pavement underneath the tile.
Battle Tile II and III – Period of the Warranty is 4 years
The warranty does not cover damages made to the tile by misuse, sharp objects, inappropriate foot ware, chemicals, pollution, thermal & mechanical damage. Damage from improper care will not be tolerated or accepted as terms under our warranty. Warranty is also void if repairs or modifications have been carried out by a third party or unauthorised person. Warranty will also be void if the surface has endured unnecessary load, vehicle impact or point pavement loads. We do not accept replacement requests due to change of colour tone and surface influence caused by nature’s own UV rays and other weather elements. Lastly, the Warranty does not cover you for surface abrasions of the tile surface or underneath of tile caused by general use causing contact with the concrete or pavement underneath the tile.